Like a ChatGPT trained on your own content. Answer visitor questions instantly, reduce repetitive tickets, and improve support efficiency.
Scan your website, upload files, or paste text to build a dedicated knowledge base.
Add the embed code to your marketing site, product pages, or help center.
Use real conversations and feedback to keep improving answer quality.
Use your website, docs, and knowledge base so answers match your brand and facts.
Guide visitors with suggested questions and faster paths to the right answer.
Send important conversations and trends to your inbox for review.
Escalate to a human when the conversation needs judgment or empathy.
Collect visitor details for follow-up, not just answer questions.
Connect with your existing support stack and workflows.
Start with practical guides here, or browse the full knowledge base from the header.
Evaluate knowledge base, control, handoff, channels, analytics, and pricing against your real support workflow.
Read article →AI handles repetitive questions; humans handle complex cases and relationships. The best model is collaboration.
Read article →Website support captures new visitors, LINE fits daily interaction, and email fits formal cases. Use one shared knowledge base.
Read article →Auto-answers, classification, summaries, and self-service guidance can reduce repetitive labor cost when designed correctly.
Read article →Weak content, missing handoff, no testing, no maintenance, and over-expectation are common reasons adoption fails.
Read article →Businesses with repeated visitor questions across website, LINE, or email are often good candidates for AI support.
Read article →Faster answers can reduce drop-off, but results depend on your content quality and support workflow.
Read article →Start with your website URL, industry, and the top three repeated customer questions.
Read article →AI customer support uses your content and knowledge base to answer visitor questions more naturally than old rule-based bots.
Read article →Rule-based bots break when customers ask differently. AI support is built around your knowledge base and response rules.
Read article →Train an assistant on your own content and validate fit within hours.